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Be Our Guest Revised And Updated Edition


Author : The Disney Institute
language : en
Publisher: Disney Electronic Content
Release Date : 2011-12-16


Download Be Our Guest Revised And Updated Edition written by The Disney Institute and has been published by Disney Electronic Content this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-16 with Juvenile Nonfiction categories.


Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

Be Our Guest Revised And Updated Edition


Author : The Disney Institute
language : en
Publisher: Disney Editions
Release Date : 2011-11-08


Download Be Our Guest Revised And Updated Edition written by The Disney Institute and has been published by Disney Editions this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-08 with Business & Economics categories.


Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations./DIV DIVBe Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a trusted and revered brand around the world for more than eighty-five years.

Creating Magic


Author : Lee Cockerell
language : en
Publisher: Crown Business
Release Date : 2008-10-14


Download Creating Magic written by Lee Cockerell and has been published by Crown Business this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-14 with Business & Economics categories.


The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: - Everyone is important. - Make your people your brand. - Burn the free fuel: appreciation, recognition, and encouragement. - Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us—from small business owners to managers at every level—how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives. “It’s not the magic that makes it work; it’s the way we work that makes it magic.”

The Disney Way Revised Edition


Author : Bill Capodagli
language : en
Publisher: McGraw Hill Professional
Release Date : 2006-11-09


Download The Disney Way Revised Edition written by Bill Capodagli and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11-09 with Business & Economics categories.


“So useful you may whistle while you work”- Fortune The original edition of The Disney Way was awarded a coveted “Best Business Book of the Year” by Fortune magazine. The world's foremost experts on Disney, Bill Capodagli and Lynn Jackson revealed Walt's secret success formula that propelled his company into the highest echelon of business, creativity, innovation, and success. Now this fully revised edition profiles a new set of diverse organizations-from The Cheesecake Factory, Ernst and Young, and Four Seasons Hotels and Resorts, to Griffin Hospital, John Robert's Spa, and Men's Wearhouse-that have redefined their businesses by embracing The Disney Way. Walt's “dream, believe, dare, do” credo is a powerful foundation that will support any business, drive any team, and guide any leader to newfound levels of success. “It was the Disney standard of imagination and engagement that inspired me so many years ago...Now, Bill and Lynn bring these ideals and practices into practical use, with something for any dreamer to use.”-from the new foreword by John Christensen, coauthor of the bestselling book FISH! “This book is about the real magic: Stimulating and harmonizing the collective energy of your people.”-Ken Blanchard, bestselling author of The One Minute Manager

Asian Brand Strategy Revised And Updated


Author : M. Roll
language : en
Publisher: Springer
Release Date : 2016-02-11


Download Asian Brand Strategy Revised And Updated written by M. Roll and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-11 with Business & Economics categories.


This second edition of the bestselling Asian Brand Strategy takes a look at how Asian brands continue to gain share-of-voice and share-of-market. Featuring a user-friendly strategic model, new research, and case studies, this book provides a framework for understanding Asian branding strategies and Asian brands.

For Women Only Revised And Updated Edition


Author : Shaunti Feldhahn
language : en
Publisher: Multnomah
Release Date : 2008-08-19


Download For Women Only Revised And Updated Edition written by Shaunti Feldhahn and has been published by Multnomah this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-08-19 with Religion categories.


REVISED AND UPDATED EDITION Discover the Truth He Wants You to Know The man in your life carries important feelings so deep inside he barely knows they’re there, much less how to talk about them. Yet your man genuinely wants you to “get” him—to understand his inner life, to know his fears and needs, to hear what he wishes he could tell you. In her landmark bestseller, For Women Only, Shaunti Feldhahn reveals what every woman—single or married—needs to know. Based on rigorous research with thousands of men, Shaunti delivers one eye-opening revelation after another, including: • Why your respect means more to him than your love. • How he feels deep inside about his role as provider. • What it means for a man to be so visually “wired.” • Why sex for him is primarily emotional, not physical. • What he most wishes he could say to you. Now, in this expanded and updated edition, you’ll find insights from the latest brain research plus an all-new chapter that shows what’s really going on when he seems to “check out.” (You’ll be surprised and pleased.) Millions worldwide have experienced dramatic change in their relationships because of the “aha” moments and practical ideas in this little book. Discover how to love your man for who he really is.

The Lazy Man S Guide To Enlightenment


Author : Thaddeus Golas
language : en
Publisher: Gibbs Smith
Release Date : 2002-06-05


Download The Lazy Man S Guide To Enlightenment written by Thaddeus Golas and has been published by Gibbs Smith this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-06-05 with Religion categories.


$10.95 cloth hardcover · 1-58685-190-X 5 x 7 in, 112 pp, Rights: W, Self-Help Originally published by the author in 1972, the underground classic Lazy Man's Guide to Enlightenment teaches how to improve the quality of life, to feel good, and to determine what's real. Golas leads the reader down the path toward enlightenment with simple steps, like memorizing key phrases and incorporating them into daily life and thought. Think of how much better your life might be if you reminded yourself to "love as much as you can from wherever you are" or "love it the way it is." This classic book is full of useful tips on how to live a more conscious life and to be an engaged and aware member of the universal community. "While we have humility and pride enough to act on the knowledge that we exist in an infinite harmony, that we are neither greater nor lesser than any others, we can enjoy exquisite spiritual wealth and pleasures. When you love yourself, you are in truth expanding in love into many other things. And the more loving you are, the more loving the beings within and around you. On all levels we are mutually dependent vibrations. Play a happy tune and happy dancers will join your trip." - From The Lazy Man's Guide to Enlightenment After serving in World War II, author Thaddeus Golas graduated from Columbia College in New York. He later moved to San Francisco, where he became involved in the activism and spiritual quests of the 1960s. He was an editor of Redbook magazine and a book representative for publisher Harper and Row.